Frequently Asked Questions
Installation & Setup
Does this ice maker need a water line?
Yes. This ice maker is designed to connect to a cold water supply line. Please make sure your installation space has access to a water source before purchase.
Does this ice maker need a drain?
Yes. A proper drain connection is required for normal use. Please confirm that your space has a suitable drain connection or floor drain before installation.
Does it use a standard U.S. outlet?
Yes. This ice maker operates on AC 110V / 60Hz power and is designed for standard U.S. electrical conditions. Please use a properly grounded outlet near the installation area.
Ice Production & Storage
How much ice can it store?
The insulated storage bin can hold up to 33 lb of ice, helping keep ice ready for drinks, parties, office use, and light commercial service.
Is the ice bin refrigerated?
No. The ice bin is insulated, but it is not a freezer. Some melting is normal over time, and melted water should drain properly through the drain connection.
How fast does it make ice?
The first batch of ice can be ready in as little as 8 minutes under suitable conditions. Ice-making speed may vary depending on room temperature, water temperature, and selected ice thickness.
Cleaning, Maintenance & Support
How often should I clean it?
Cleaning frequency depends on usage and water quality. For regular use, clean the machine routinely and run the self-cleaning cycle as needed. If your area has hard water, filtered water is recommended.
Does this ice maker have a self-cleaning function?
Yes. It includes a one-touch self-cleaning function to help simplify routine maintenance and keep the machine ready for daily use.
What warranty does it include?
This ice maker includes a 12-month full machine warranty and a 36-month compressor warranty from Mojgar.
What is included in the box?
The package includes the Mojgar ice maker, ice scoop, water inlet hose, drain hose, installation accessories, and user manual. Please check the package contents after delivery.
Where does Mojgar ship?
Mojgar orders are fulfilled through our U.S. warehouse network. Based on your delivery address, we will arrange shipment from the nearest available warehouse to help ensure faster delivery. Currently, orders from the official Mojgar website ship to the contiguous United States.